Frequently asked questions
- 01
Reservations aren't required, but we strongly recommend them! With our strict capacity limits to ensure everyone's safety, reserving your spot ahead of time guarantees your little one won't miss out on the fun.
- 02
Absolutely! Walk-ins are welcome, but they're subject to availability. Feel free to call or text us to check capacity before you come by.
- 03
Play passes are $15. We also offer monthly memberships and value-packed pass bundles for even more fun!
- 04
Yes! You're welcome to bring in outside food, we just ask that all food and drinks be kept in the seating area. Additionally, we do have small snacks and cold drinks available for purchase! *Cupcakes/cakes are not allowed to be brought in during open play sessions, please ask about booking a private party to celebrate your special events!
- 05
We welcome you to come and play for your child's birthday! However we do not allow any type of cake, cupcakes, balloons/decor or present to be brought in during our open play sessions. For celebrations we offer a variety of private party packages!
- 06
Yes! All guest are required to wear socks in the play area, we ask that you please remove all shoes before entering the play area.
- 07
We are designed for little ones aged 6 months to 6 years old. Older siblings are welcome as well, we just ask they play mindfully of the little ones!
- 08
Yes. To help maintain a safe environment for all guests, a signed waiver is required for every child before participating in play.
- 09
Each open play admission includes entry for one child plus accompanying caregiver access.
- 10
Open play admissions are valid for a single visit and do not include re-entry once you leave. Members enjoy the added flexibility of coming and going throughout operating hours.
